USAA Stories

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USAA Celebrates the Military Community as “Masters of the Air” Takes Flight

USAA is offering exclusive experiences to members of the military community with a sweepstakes, and advance screenings of the highly anticipated Apple Original series based on the true story of the 8th Air Force and the 100th Bomb Group in World War II

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Skydiving in Honor of the Fallen

Here at USAA, our employees have incredible stories of service, loyalty, honesty and integrity. Their stories and experiences are what keep USAA’s mission at the forefront of everything we do.

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Honoring My Father’s Golden Knight Legacy

Here at USAA, our employees have incredible stories of service, loyalty, honesty and integrity. Their stories and experiences are what keep USAA’s mission at the forefront of everything we do.

Below is the story of 25-year USAA employee, Cheryl, and how she got to know her late father through his legacy as a Golden Knight.

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PACT Act Deadline for Retroactive Benefits Fast Approaches

The health care and benefits that the VA offers can provide foundational support to veteran wellness – financially, physically, and mentally. Of course, to tap into that support, you need to apply

PnC Claims

USAA provides development opportunities to employees to provide exceptional member service

Last year, the P&C claims team developed and launched the claims iMentorship program—designed to gather information and goals from each participant to match mentors and mentees together to foster long-lasting relationships focused on inclusion and development.

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USAA International Teammates Serve Members to Lock in a Lifetime of Loyalty

With over 174,000 active-duty members stationed overseas, P&C's international teams work to ensure their USAA experience is unforgettable and impacts generations to follow.

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A Voice for the Voiceless

For Tatum M., USAA business process owner, being a caregiver is about being a daily advocate for her children.

Crystal R.

Cherish Every Moment

After years of failed attempts to have a child, my life was aligning in ways to point me in the direction to pursue adoption.

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Happy 247th Birthday to the U.S. Navy

During her six years in the U.S. Navy, Laura K. gained a number of skills and principles which she leverages in her career today.

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USAA Teams Respond to Hurricane Ian

Frank A., USAA senior auto appraiser, is a Florida resident.

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A Life Changing Experience: I Should've Died - My Life Day

Pictured above is Garrett R., USAA life insurance director,​ in a United States Army AH-64D Apache Longbow in the Tora Bora region of Afghanistan.

Sumit Agarwal

USAA Employee's Lifelong Goal and Its Connection to the Mission

Since joining USAA just over a year ago, Sumit A. has fulfilled dreams and found a deep connection to our mission, culture and core values.