Still A Hero: The Mission Never Ends

They took an oath once – to serve, to protect, to put others before themselves. That mission didn’t end when they came home. It evolved.

Still A Hero is a powerful new eight-episode series, created in honor of America’s 250th anniversary, celebrating those who continue to serve long after the uniform comes off. In partnership with National Defense Radio and hosted by award-winning broadcaster Randy Miller, this weekly podcast spotlights veterans making a difference in their communities—proving that service isn’t a chapter, but a lifelong calling.

Eight Stories. One Unbreakable Thread.

Each episode spotlights a different kind of hero, weaving together a range of service stories – from a viral moment that spreads hope to a decorated leader still shaping today’s force. Along the way, listeners meet a resilient military spouse, a storyteller capturing service through culture, a compassionate commander, a trailblazer paving the way, and a community builder inspiring us all to serve.

Together, they tell one powerful story: service doesn’t stop – it transforms.

For more than 100 years, USAA has proudly served those who serve. With Still A Hero, that commitment continues – amplifying voices, sharing stories, and strengthening the bonds that unite our military community across generations.

From bases to hometowns, from active duty to civilian life, one truth remains: Once a hero. Still a hero.

Episode 1: Facing the Fight on the Homefront

Listen Now: A New Mission to Save Veteran Lives

After 20 years of combat-tested service in the Air Force, Chris Ford faced a challenge many veterans know all too well: the culture shock of transitioning to civilian life. But a life of service doesn't end when the uniform comes off.

Today, Chris serves as a Corporate Impact Principal at USAA, leading Face the Fight—a groundbreaking national coalition dedicated to ending veteran suicide. In this powerful episode, Chris opens up about his own rocky transition into the corporate world, the importance of breaking the stigma around mental health, and how USAA and its partners are working to save 15,000 veteran lives by 2032. It’s a deeply moving conversation about ensuring our military community doesn't just survive after their service, but truly thrives again.

Featured Quote:

"I really feel like my calling is to live a life of service, whether that's wearing the uniform or not." – Chris Ford