USAA Delivered Over $447M in Shutdown Relief, Continues to Serve Impacted Members

With the federal government reopened, USAA has ended its loan product for this Fall 2025 shutdown. The Association is continuing to offer payment relief for the time being. More details are available at usaa.com/relief.

Throughout the 43 days of this recent shutdown, USAA stepped up for military service members and federal employees who experienced pay impacts. In total, the Association delivered over $447 million in relief to more than 127,000 members:

• Approximately 119,000 loans to support members experiencing paycheck disruptions, totaling $417million
• Over 19,100 consumer loan payment extensions, helping members free up $24 million for more immediate needs
• More than 15,200 credit card payment extensions, totaling $6 million
• Waived or refunded overdraft fees for more than 63,000 deposit accounts

For shutdown related advice, visit usaa.com/shutdownhelp

News Releases:

• November 5, 2025: USAA Extends Government Shutdown Relief, Totaling More Than $411M to its Members
• October 23, 2025: USAA Delivers Advice, Financial Assistance as Government Shutdown Continues
• October 10, 2025: USAA Delivers $150 Million in Loans Within 48 Hours to Serve Members Impacted by Government Shutdown
• September 29, 2025: USAA Prepares Financial Assistance To Serve Members Impacted By Potential Government Shutdown