USAA Federal Savings Bank Announces New Head of Retail Banking

SAN ANTONIO – (July 8, 2021) USAA Federal Savings Bank (USAA Bank) announced today that Ryan Bailey has joined the company as senior vice president and head of retail banking. He oversees USAA Bank’s deposits, payments, credit card, consumer lending, retail banking risk and operations.

With more than 20 years in the financial services industry and a wide range of experience in retail banking, Bailey joined USAA from Bank of the West, where he served as executive vice president and head of consumer banking. In that role, he was responsible for deposits, consumer and small business payments; auto, boat and RV lending; and contact center, mortgage sales and operations. In addition, he oversaw more than 500 retail branches across the country.


Earlier in his career, Bailey served in various product management and leadership roles at TD Bank, JPMorgan Chase and Bank of America.

“After a thorough search to find the right leader, we are very pleased that Ryan has joined the USAA Bank team,” said Paul Vincent, president of USAA Bank. “It was critical for us to find a leader who has the right skills and experience, and also the passion for our mission to provide outstanding products and services for our members.”

“I’m a long-time admirer of USAA’s mission and commitment to its members,” said Bailey. “I’m looking forward to working with the team to advance the products and capabilities that USAA is known for. The mission, the storied culture and the team of passionate, committed employees working to foster an inclusive environment where everyone feels they belong and have the support to do their best work all led to my decision to join the company.”


Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to 13 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, TX, USAA has offices in seven U.S. cities and three overseas locations and employs more than 35,000 people worldwide. Each year, the company contributes to national and local nonprofits in support of military families and communities where employees live and work. For more information about USAA, follow us on Facebook or Twitter (@USAA), or visit